Influx Electrical Terms of Use

Last Updated: 01/09/2023

1. Acceptance of Terms

By accessing or using the services provided by Influx Electrical (“the Company”), you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with these terms, please do not use our services.

2. Scope of Services

The Company offers electrical, plumbing, and home automation services (collectively, “Services”) to residential and commercial customers. These services may include installations, repairs, maintenance, and consultations related to electrical systems, plumbing systems, and home automation systems.

3. User Responsibilities

a. You must provide accurate and complete information when requesting our Services.

b. You agree to follow all safety instructions provided by our technicians during service visits.

c. You are responsible for providing access to the premises where services are required and ensuring a safe working environment.

d. You agree not to misuse our services, engage in any unlawful activities, or interfere with the operation of our website or systems.

4. Payment

a. Payment for services is due upon completion of the work unless otherwise agreed upon in writing.

b. Payment can be made via cash, credit card, or other methods as specified by the Company.

c. Failure to make timely payments may result in additional fees or legal action to recover outstanding amounts.

5. Cancellation and Rescheduling

a. To cancel or reschedule a service appointment, you must provide notice within a reasonable timeframe as specified by the Company’s policies.

b. The Company reserves the right to charge a cancellation fee for late cancellations or no-shows.

6. Warranty and Guarantee

a. The Company provides warranties or guarantees on certain parts and labor as specified in individual service agreements.

b. Warranty claims must be made within the specified warranty period and are subject to the Company’s inspection and assessment.

7. Limitation of Liability

a. The Company is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our Services.

b. The Company’s liability is limited to the cost of the Services provided.

8. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Governing Law and Jurisdiction

These Terms of Use are governed by the laws of South Africa, and any disputes shall be subject to the exclusive jurisdiction of the courts in South Africa.

10. Changes to Terms

The Company reserves the right to update or modify these Terms of Use at any time. Any changes will be posted on our website, and your continued use of our Services after such changes constitutes acceptance of the updated terms.

11. Contact Information

If you have any questions or concerns about these Terms of Use, please contact us at:

Influx Electrical

+27 (0) 41 001 0596

+27 (0) 71 434 2463

sales@influxelectrical.co.za

By using our Services, you acknowledge that you have read, understood, and agreed to these Terms of Use.