Privacy request
Request deletion of your Influx data
To request deletion of personal information associated with an Influx website enquiry, client account or authorised social-platform connection, email the address shown on this website with the subject “Data deletion request”.
What we can help with
A practical scope, matched to the property.
Every site is different. We confirm the exact work after discussing the problem or assessing the property.
- 01Identify the email address, phone number, account or job reference used so we can locate the correct record
- 02Do not send passwords, access tokens, unnecessary identity-document copies or payment-card details
- 03We may ask for proportionate verification before disclosing, changing or deleting a record
- 04We will acknowledge the request, assess the applicable POPIA right and explain any information that must be retained for legal, tax, safety, warranty, fraud-prevention or dispute purposes
- 05Revoking Influx access in a connected provider stops future provider access but does not automatically erase service, financial or audit records already held by Influx
- 06Requests may cover confirmation, access, correction, objection, deletion or destruction where applicable, and withdrawal of optional consent
- 07If you are dissatisfied with the response, you may contact South Africa’s Information Regulator using the current channels published on inforegulator.org.za
Ready to take the next step?
Send the team the basics.
Include your suburb, the service you need and a short description.
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