Electrical problem guide

Why does only part of my house have power?

What a partial outage can indicate and how to describe it safely.

What to notice

The pattern helps narrow the fault

  • One room or circuit is off
  • Lights work but plugs do not
  • The problem started after weather or building work

Note when the problem began, what changed immediately beforehand and whether it is constant or intermittent. Photographs can provide context, but they cannot confirm that equipment is safe.

What we check

A structured professional assessment

  • Distribution-board state
  • Circuit supply and neutral continuity
  • Damage, overload and recent alterations

Influx confirms the actual cause on site before recommending repair or replacement work.