Technologies problem guide

Why does my intercom have no audio?

How one-way sound, silence and intermittent audio point to different intercom faults.

What to notice

The pattern helps narrow the fault

  • Audio works in one direction
  • There is no sound at either end
  • Sound crackles or cuts out

Note when the problem began, what changed immediately beforehand and whether it is constant or intermittent. Photographs can provide context, but they cannot confirm that equipment is safe.

What we check

A structured professional assessment

  • Handset, panel and microphone
  • Power, network or signal wiring
  • Controller configuration and integrations

Influx confirms the actual cause on site before recommending repair or replacement work.